Privacy Policy

Introduction

This Privacy Policy explains how [Company Legal Name] ("PropertyAssistant", "we", "us", or "our") collects, uses, and shares information when you use the PropertyAssistant platform and related services (the "Service").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

Information We Collect

We collect information you provide directly to us, information generated through your use of the Service, and certain technical information. The categories below describe the types of information we may collect.

Account Information

When you create an account, we may collect information such as your name, email address, phone number, and authentication details.

Property Information

When you manage your property inventory, we collect the property details you enter, such as location, size, price, purpose, features, and related listing information.

Customer / Lead Information

We collect information you store about customers and leads, such as names, contact details, requirements, budgets, and conversation records, as you use the Service to manage your business.

Technical Information

We may collect technical information such as device type, browser, IP address, and usage data to operate, maintain, and improve the Service.

How Information Is Used

We use the information we collect to provide, operate, and improve the Service, including to manage property inventory, support search and matching, facilitate customer conversations and automation features, and communicate with you about your account and the Service.

How Information Is Shared

We do not sell your personal information. We may share information with third-party service providers who help us operate the Service, or where required by law. Property and customer information you store is otherwise accessible according to the access controls you configure within the Service.

Data Storage

Information is stored on servers and infrastructure used to operate the Service. We take reasonable measures to protect stored information.

Authentication

We use authentication mechanisms to help protect access to your account. You are responsible for maintaining the confidentiality of your account credentials.

Cookies & Analytics

We may use cookies and similar technologies for essential functionality and to understand how the Service is used. Analytics help us improve the product and user experience.

Third-Party Services

The Service may integrate with third-party services (such as messaging or analytics providers). Those services have their own privacy practices, which we encourage you to review.

Data Retention

We retain information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

User Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date at the top of this page when changes are made. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, please contact us at [Privacy Email] or at [Company Address].